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FAQ’S – Asphalt Roofing

We answer some of the most commonly asked questions from our customers

What is the Average age of a Shingle Roof?

  • Average Age: Most roofs last 20-25 years. If yours is nearing this age, it might be time to consider a replacement. Timberline can offer the GAF 50-year non-prorated Golden Pledge Warranty

When Should I Replace My Roof

  • Signs of Damage: Look for sagging, curling shingles, cracks or gaps, dents (for metal roofs), and leaks. Most roofing materials last around 20-30 years.

Should I Repair or Replace My Roof?

  • Age and Damage: Consider the age of your roof and the extent of the damage. If you’ve repaired it before and still have issues, it might be time for a replacement.

Who are the top asphalt shingle manufacturers?

  • GAF Materials Corporation
  • Ownes Corning
  • CertainTeed
  • Atlas
  • IKO

Can I Do the Work Myself?

  • DIY Considerations: If you’re experienced with DIY projects, you might be able to handle minor repairs. However, for a full replacement, it is best to hire a professional to avoid potential damage.

What Are My Options for Reroofing?

  • Full Replacement vs. Re-cover: A full replacement involves tearing off the old roof, while a re-cover involves installing a new roof over the existing one. Check local building codes for restrictions on re-covers.

How Much Will a New Roof Cost?

  • Cost Factors: The cost depends on the type of shingle, style, and warranty/durability you choose. Timberline will provide several options for you to consider.

Does the Contractor have a License and Insurance?

  • Contractors can, and should, provide you with a copy of their license and insurance. Timberline will provide to you copies of our license and insurance.

Do I Need to Hire a Professional for Roof Inspection?

  • Roof Inspection: While you can perform a basic inspection yourself, hiring a professional at least once a year is recommended to catch any serious issues. Timberline will provide a FREE no obligation inspection.

How long does it take to replace my roof?

  • Most residential roof replacements take 1–3 days, depending on size and weather.

What are the Benefits of a New Roof?

  • Increased Home Value: A new roof can enhance the curb appeal and market value of your home.
  • Energy Efficiency: Modern roofing materials can improve insulation and reduce energy costs.
  • Protection: A new roof offers better protection against leaks and weather damage.

Does Insurance Cover Roof Damage?

  • Yes, weather related, Falling objects and Fire and vandalism. It’s always a good idea to review your individual policy and speak with your insurance provider to understand the specifics of your coverage. This way, you know exactly what to expect if you ever need to file a claim.

How Can I Manage the Claims Process?

  • Claims process: Yes, we work with you and your insurer to ensure smooth claim processing. Timberline will take the time to explain how a proper roofing system works. This should include an explanation of all the individual component parts and how they work together for the best roof performance.

Does Timberline Offer Financing?

  • Yes, flexible financing options are available to fit your budget. Timberline is partnered with Hearth Finance. Some financing plans offer 0% – 7.99% interest. Click on the Hearth link for Prequalification and estimated payments.

Why Choose a Master Elite Certified Roofing Contractor?

Master Elite Certified Contractor: Timberline is a roofer who has been recognized by GAF (North America’s largest roofing manufacturer) for their exceptional performance, reliability, and service. Only 2% of all the contractors have attained this level. Here are some key points about Master Elite Certified Contractors:

 

  • High Standards: These contractors must meet stringent criteria, including having at least $1 million in liability insurance, being licensed (if required by state law), and having a good credit rating.
  • Strong Warranties: They are authorized to offer GAF’s strongest warranties, such as the Golden Pledge Limited Warranty, which provides coverage against manufacturing defects and up to 30 years of misapplication coverage.
  • Exclusivity: Less than half of GAF-certified contractors achieve Master Elite status, making it a mark of excellence in the roofing industry.
  • Customer Satisfaction: They are committed to providing high-quality roofing systems and excellent customer service.
  • Choosing a Master Elite Certified Contractor ensures that you’re working with a top-tier professional who is trusted to deliver quality work and backed by strong warranties.

How Do I Know if I Need a New Roof or Roof Repairs?

  • Timberline will inspect your roof and help you decide whether repair or replacement is the best solution. Smaller areas of damage and minor leaks may be fixed with simple roof repairs. Extensive missing or damaged shingles, rotting roof boards, high energy bills, water stains on interior ceilings and walls or large roof leaks may indicate that a roof replacement is needed.

Does my New Roof Come with a Warranty?

  • Workmanship: Timberline offers a Lifetime Labor Warranty, the best labor warranty on the planet.
  • Materials: Manufacturers usually offer 10 years, however, Timberline can offer you a 50-year non-prorated Golden Pledge Warranty.

Will you clean up after the job is complete?

  • Yes, we ensure the area is fully cleaned, including removing debris and using magnetic tools to pick up nails.

What precautions do you take to protect my property?

  • We cover landscaping and outdoor furniture and use equipment to minimize debris during the project.